Who we are

As the industry leader for over 20 years, we are serving over 6 million monthly users regionally across Southeast Asia. We grew from a search & content focused platform into the largest F&B ecosystem with extreme growth rate. Our innovation is shown through Online Table Booking, Takeaway, Voucher, Payment, Recruitment and Loyalty (and many more!) Our mission is to help restaurants grow, help users find, book and pay at restaurants. We are an experienced team with a startup mentality. Each of our passionate teammates is making their mark in this space. If you are hungry to grow and make an impact on our 6 million+ users, then join us at OpenRice!

You will be responsible for:

• Responsible for sales administration duties including team support and materials handling and distributions  
• Coordinate training for clients on service, e.g. provide phone & on-site training
  
• Verify service orders/contract signed by the client to ensure compliance with company policies
• Coordinate with sales team and clients to collect and verify corporate documents of clients
  
• Handle customer services from merchants via phone call or email
• Identify and solicit competitive dining offers provided by clients
• Handle client's inquiries by phone or email
  
• Ad-hoc duties as assigned by supervisors

You should possess:

• Diploma or above in any disciplines , experience in operation / customer service experience will be an advantage
• A good team player with good communication skill
• Detail-minded, Well-organized and high level of accuracy
• Good command of both written and spoken English and Chinese
• Proficiency in Microsoft Office including Excel & Word
• Immediately available preferred