Who we are

As the industry leader for over 20 years, we are serving over 6 million monthly users regionally across Southeast Asia. We grew from a search & content focused platform into the largest F&B ecosystem with extreme growth rate. Our innovation is shown through Online Table Booking, Takeaway, Voucher, Payment, Recruitment and Loyalty (and many more!) Our mission is to help restaurants grow, help users find, book and pay at restaurants. We are an experienced team with a startup mentality. Each of our passionate teammates is making their mark in this space. If you are hungry to grow and make an impact on our 6 million+ users, then join us at OpenRice!

You will be responsible for:

• Lead an energetic team for performing sales administration tasks and providing customer services, including handle and resolve the inquiries and complaints
• Recommend and implement strategies to maintain high standards of customers services and smooth operation flow
• Enforce and drive on initiation for new Projects in operational part and problem solving to manage stakeholders expectations
• Supervise daily operations and monitor the performance of the teammates
• Support on operational execution and planning on sales leads assignment on sales information system functions for different teams

You should possess:

• Degree holder or above in any disciplines
• With at least 5 years’ customer services or/and sales experiences preferably in digital media or e-commence industry
• Knowledge of payment Integration, online media and corporate operation is an advantage
• Good interpersonal and communication skills, mature, pleasant and organized
• Ability to analyze problems, issues and make sound logical decisions and plans
• Good command of both written and spoken Chinese and English
• Proficiency in MS Office including Word, Excel and Chinese typing

We offer a competitive remuneration package including excellent career prospects to the right candidate. Interested parties please submit your detailed resume with expected salary and available date by clicking the Apply Now button.

All personal information submitted by job applicants will be used for recruitment purposes and we reserve the rights to consider the applications for other positions in our Group.