Supervisor/Senior Supervisor, IT Service Support (Store)
China Duty Free International Limited
- Company Industries:Others
Job Information
- Post Date:2024-05-13
- Location:Wan Chai
- Employment Type:Full time
- Others:New Store Project Support
Infrastructure Installation and Maintenance
Training and Support - Job Function:Help Desk IT Support
Job Description
About the role:
- New Store Project Support:
- Coordinate and oversee information technology tasks in new store projects
- Collaborate closely with relevant business departments and suppliers to ensure successful implementation of information technology work
- Coordinate resources efficiently to meet project timelines and deliver high-quality results
2. Infrastructure Installation and Maintenance:
- Ensure proper installation and configuration of hardware equipment (servers, network switches, computers, printers, scanners, etc.) and network connections in stores
- Maintain and support hardware equipment and network connections, promptly resolving failures and issues
- Continuously optimize and improve facilities to ensure uninterrupted store operations
3. POS Systems and Payment Processing:
- Install, configure, and test POS systems in stores
- Resolve any POS system and payment issues encountered during store operations
- Identify common problems and propose optimization and improvement solutions to enhance efficiency
4. Data Security and Backup:
- Establish and maintain robust data security measures in stores
- Regularly perform data backup maintenance and conduct security checks to ensure the integrity and reliability of store data
5. Training and Support:
- Provide comprehensive training and support to store employees, enabling them to effectively utilize information technology equipment and systems
- Ensure store staff's proficiency in using technology to enhance their productivity and operational efficiency
You are the perfect one if you are/have:
- Bachelor's degree or above
- Minimum of 5 years of experience in related work
- Demonstrate a solid understanding of store business processes
- Familiarity with server configuration, network construction, and POS system logic
- Display a strong sense of responsibility, proactivity, and willingness to travel frequently
- Exhibit excellent interpersonal communication and teamwork skills
- Proficiency in Cantonese, Mandarin Chinese, and English languages
Join our productive, innovative, cooperative and fun work environment, share the joy of shopping, and extend the enjoyment of travel! We offer 5-day work week, competitive salary and fringe benefits to the perfect one. Ready for your next adventure? Click "Apply Now" to start a fantastic career with CDFI!
To learn more about CDFI, visit our website at https://www.cdfg.com.cn
All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 6 months for future recruitment purpose and will then be destroyed.
Company Info
Contact
-
Please login
Position | Company | Location | Update |
---|