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Supervisor/Senior Supervisor, IT Service Support (Store)

China Duty Free International Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-05-13
  • Location:Wan Chai
  • Employment Type:Full time
  • Others:New Store Project Support
    Infrastructure Installation and Maintenance
    Training and Support
  • Job Function:Help  Desk  IT  Support  

Job Description

About the role:

  1. New Store Project Support:
  • Coordinate and oversee information technology tasks in new store projects
  • Collaborate closely with relevant business departments and suppliers to ensure successful implementation of information technology work
  • Coordinate resources efficiently to meet project timelines and deliver high-quality results

2. Infrastructure Installation and Maintenance:

  • Ensure proper installation and configuration of hardware equipment (servers, network switches, computers, printers, scanners, etc.) and network connections in stores
  • Maintain and support hardware equipment and network connections, promptly resolving failures and issues
  • Continuously optimize and improve facilities to ensure uninterrupted store operations

3. POS Systems and Payment Processing:

  • Install, configure, and test POS systems in stores
  • Resolve any POS system and payment issues encountered during store operations
  • Identify common problems and propose optimization and improvement solutions to enhance efficiency

4. Data Security and Backup:

  • Establish and maintain robust data security measures in stores
  • Regularly perform data backup maintenance and conduct security checks to ensure the integrity and reliability of store data

5. Training and Support:

  • Provide comprehensive training and support to store employees, enabling them to effectively utilize information technology equipment and systems
  • Ensure store staff's proficiency in using technology to enhance their productivity and operational efficiency

You are the perfect one if you are/have:

  • Bachelor's degree or above
  • Minimum of 5 years of experience in related work
  • Demonstrate a solid understanding of store business processes
  • Familiarity with server configuration, network construction, and POS system logic
  • Display a strong sense of responsibility, proactivity, and willingness to travel frequently
  • Exhibit excellent interpersonal communication and teamwork skills
  • Proficiency in Cantonese, Mandarin Chinese, and English languages

Join our productive, innovative, cooperative and fun work environment, share the joy of shopping, and extend the enjoyment of travel! We offer 5-day work week, competitive salary and fringe benefits to the perfect one. Ready for your next adventure? Click "Apply Now" to start a fantastic career with CDFI! 

To learn more about CDFI, visit our website at https://www.cdfg.com.cn

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 6 months for future recruitment purpose and will then be destroyed.

Company Info

China Duty Free International Limited

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