WHO ARE WE?

At the Hong Kong Tourism Board, we take great pride in helping people across the world fall in love with our home. There are many challenges, but we continue in earnest to revitalize and reshape the Hong Kong tourism brand and build sustainable growth for our city’s economy. To achieve our ambition, we are inviting passionate talents with a global mindset to join us at this incredible juncture, and work with a dynamic and fun team.

HOW YOU WILL CONTRIBUTE AND LEARN?

• Handle mainline operation and ensure all incoming calls are promptly and courteously screened and transferred to related departments or personnel in accordance with the company’s guidelines.
• Provide good and courtesy customer services to all visitors and coordinate with the internal staff
• Ensure smooth operation of the reception counter to handle all incoming/outgoing mails/parcels with post office, local and overseas courier companies.
• Provide administrative and clerical support to the Facilities & Administration Department, not limited to preparing administrative reports, payment settlement etc.
• Provide general office administration and reception support such as meeting room set up, F&B support and replenishment of refreshment and office supplies. 
• Coordinate internal Admin Car booking system.
• Conduct periodic inspections on office facilities and services.
• Ad hoc tasks assigned by supervisors.

WHO ARE WE LOOKING FOR?

• Post-secondary or above education 
• At least 2 years working experience as a receptionist in a sizable organisation 
• Preferably with practical experience in handling phone system and enquiries 
• Be flexible, responsible to perform delegated duties
• Good command of English, Mandarin and Cantonese with polite telephone manner 
• Fair knowledge of computer and relevant software applications 
• Fair knowledge of administrative and clerical procedures 
• Maintain and ensure a clean and well organised reception area
• Work overtime occasionally for supporting operation if needed 

Working Hours

• Staff will be required to work 9 hours per day (Monday to Friday) with a one-hour meal break included.
• Working hours will be assigned in shifts: 0830 to 1730, 0900 to 1800, and 0930 to 1830. The specific shift schedules and arrangements will be determined and communicated by the Manager.
• Concessionary Morning off on Saturday 

If you are passionate about our mission and believe you are the one we are looking for, please send us your resume with present and expected salary by clicking "Apply Now". We are looking forward to hearing from you.

We are an equal opportunities employer.