Responsibilities:

• To help resolve reported incidents in a timely manner with production and IT support
• Work with various projects for business development and to covert business requirements into a developer-friendly specification
• Participate in projects including product development, operation control and policy service enhancement
• Support new product/project implementation from operation team perspective
• Assist in ad-hoc projects as assigned    

Requirements:

• University graduate, preferably in Business, Project Management, Information Systems or related disciplines
• Minimum of 5 years working experience in life insurance policy admin or operations 
• Excellent analytical and problem-solving abilities with organized and logical thinking; experience in research experience will have an advantage
• Highly organized self-starter, with the ability to lead multiple projects to meet tight deadlines and capable to work in a fast-paced team environment and work under pressure
• In-depth knowledge in insurance operations and strong ability to communicate and influence at all levels with leadership experience
• Qualification in Lean Six Sigma Green Belt / FLMI / PMP preferred
• Proficient in MS Word, Excel, PowerPoint and data analytical skill
• Good command of spoken and written English and Chinese, knowledge of Putonghua is an advantage