About Vantage Data Centers

Vantage Data Centers is committed to being a workplace of inclusion, equality, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. 

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. 

Technology & Systems Group

The Technology & Systems (T&S) group drives the technology & data processing stack of our data center infrastructure across Vantage’s companywide portfolio. T&S maintains end-to-end ownership of all automated systems and technology platforms to drive process automation and eliminate non-value add human tasks through consistent global standards with flexibility for regional/customer specific variability. The team collaborates with different teams like Sales, Design Engineering & Operations across a project life cycle. T&S also works hand in hand with the Construction team to come up with a vertically integrated design and ensures new and existing standards and designs are executed effectively. One thing that distinguishes Vantage is that our technical staff are given the responsibility and authority to directly drive tangible results. Our team can align long-term operational sustainability with value engineering and cost metrics to deliver products aligned with corporate goals. This approach empowers each member of the team to drive high-impact decisions and results.

Position Overview

Vantage is looking for an ambitious, detail-oriented, hands-on Regional Manager, Network & IT Construction, APAC with a focus on Networking, providing leadership and technical expertise in network & system infrastructure to external and internal customers of Vantage Data Centre. The role requires delivery of solutions to hardware and software problems, whilst working in accordance with company policy and predefined SLA’s.

He/she is responsible for managing operation, maintenance, deployment, upgrade and ongoing support in APAC, namely APAC Data Centers and carrier grade networks providing Internet backbone services to mission critical commercial clients. The successful candidate will work with Site Operation to ensure operational excellence and customer Service, maintaining service levels for key customers running their mission critical businesses in our Internet backbone.

The successful candidate will additionally be responsible for deployment of new Data Centre build per Vantage Global network and system standards; enhancements and documentation.

Essential Job Functions

• Operation, deployment, and ongoing support of APAC Data Centers and carrier grade Internet backbone networks
• Maintain a 24/7 uninterrupted operation with 100% uptime for our customers
• Identify and mitigate network vulnerabilities and work with cybersecurity to address efficiently
• Lead a team of highly skilled network and IT construction engineers, coach, mentor and all aspects related to people management
• Lead engineers for network and systems installation, configuration, troubleshooting and monitoring
• Monitor task progress, and analyze risks and issues
• Communicate with different stakeholders including IT support staff and non-technical users to ensure projects are delivered with great satisfaction.
• Analyze and report overall systems and network on security breaches or attempted breaches. Mentor and guide junior staff on operation and configuration of systems
• Use performance measurements, metrics and dashboards to drive team performance and KPI attainment
• Subject Matter Expert representing the IT department for all IT construction projects in APAC Data Centres and Site Offices
• Maintain deadlines and communication to Construction Project Managers and General Contractors and System Integrators.
• Design, manage and test data backup and disaster recovery
• Manage tasks in accordance with client SLAs
• Help develop and implement Standard Operations Procedures
• Manage, support, and maintain Vantage IT infrastructure – network, servers, storage, and backup
• Manage VMware 6.x and 7.x virtual environment with SAN and Brocade/Fortinet switches
• Setup and configure Windows Servers, backup, In VMware virtual environment supporting multiple VCentres.
• Design, setup, configure Fortinet network: core/edge switches, firewall and network redundancy at DC level.

Duties

• Responsible to implement global design (with regional variation), IT construction and operational maintenance of the T&S system & network infrastructure in the Data Centre deployment
• Support, and monitor vendor/SI/GC activities (acceptance criteria) ensuring work activities meet scope of work and follow established procedures
• Document process, network, and system diagram, patching matrix, rack elevation diagram and associated diagram during project for handover
• Remote support for all APAC Data Centers pertaining to network, backup and system infrastructure during new construction deployments
• Support planning and implementing system, backup and network integrations working with Construction Project team
• Communicate with different stakeholders to ensure that DC projects are delivered on time and within budget and great satisfaction
• To provide professional guidance and specialist advice to the business on both systems and project matters ensuring projects are initiated correctly and appropriate levels of governance are applied
• Development of business cases, whole life costing analysis and ensuring briefs and feasibility proposals are developed in accordance with business aims.
• Supporting projects so they remain within budget and time parameters, identifying and planning effective use of internal and external resources.
• Manage any incidents / software defects, escalations and change program.
• Identify opportunities to develop systems to meet business requirements, utilizing existing functionality or through systems development.

Job Requirements

• Degree or equivalent experience in Informational Technology.
• Minimum 15+ years of experience in IT preferably supporting or working in a Hyper-scaler/Enterprise Data Centre. Environment
• 6+ years experience managing engineers with a proven track record of developing staff and creating highly performing teams
• Expert level, technical hand-on knowledge in networking, routing, switching, firewalls etc, able to diagnose complex issues efficiently
• Strong technical hands-on knowledge covering Windows Server, Active Directory, VMWare vSphere/ESX, Office 365
• Relevant technical certifications such as Fortinet NSE 4+, CCIE, JNCIE, VCP, MCSE essential
• Ability to work independently and makes decision in region with minimal supervision from leaders
• Project management (PMP/Prince2) experience preferred
• Solid knowledge in Windows and Linux Platform and virtualization technologies
• Solid knowledge of connectivity solution development and network protocols (e.g.OSPF, BGP, VRRP and HSRP)
• Travel is expected to be less than 10-20%, in APAC.
• Hands on knowledge and experience with the following products and/or equivalent:
  • Networking protocols including BGP, IPSEC, VRRP, OSPF
  • Monitoring, network diagnostic and analytics tools
  • Cisco/Juniper routers and switches. Fortinet highly desirable
  • F5 LTM & GTM, Checkpoint
  • Juniper & Netscreen firewalls
  • NetEnforcer or similar bandwidth controllers
  • Sitescope/MRTG monitoring tool
  • Radware DefensePro or similar IPS
  • A10 Thunder ADC

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Safety and security always matter. During COVID, all positions that can work remotely have been, and appropriate steps have been taken to ensure the safety of employees in any position essential to be on site. Regardless of where you are working, technology to work effectively is provided on or in advance of your first day of employment.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.