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Customer Service Officer (Night shift, 5-day work)

CityU Veterinary Medical Centre

  • Company Industries:Others

Job Information

  • Post Date:2024-05-17
  • Location:Sham Shui Po
  • Employment Type:Full time
  • Job Function:Customer  Service  Customer  Facing  

Job Description

We are looking for Customer Service Officer, who will support our Customer Service team in providing exceptional customer services at night. The individuals will:

 

  • Support our 24-hour ER service in providing exceptional customer services
  • Carry out the ER night receptionist duties to ensure smooth and high quality service
  • Perform general receptionist duties, including but not limited to greeting patients, appointment booking, patients’ registration and billing
  • Assist clients and their pets to exam rooms
  • Carry out other duties as assigned by superiors

Requirements:

  • HKCEE/ HKDSE or above
  • 2-4 years of relevant working experience
  • Excellent customer services attitude and professional telephone manner
  • Strong Interpersonal and communication skills 
  • Presentable with pleasant personality
  • Fluent in spoken Cantonese, proficient in English and Mandarin
  • General PC knowledge of MS Office (including Chinese and English typing)
  • Immediate availability is preferred
  • Working hour: 7pm to 5am / 11pm to 9am

We offer competitive salary package to the right candidate, which includes: above market base salary, double pay, annual leave, public holiday, staff discount, medical benefit covers spouse and children, 5-day work week.
 

Company Info

CityU Veterinary Medical Centre

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