Customer Service Officer (Night shift, 5-day work)
CityU Veterinary Medical Centre
- Company Industries:Others
Job Information
- Post Date:2024-05-17
- Location:Sham Shui Po
- Employment Type:Full time
- Job Function:Customer Service Customer Facing
Job Description
We are looking for Customer Service Officer, who will support our Customer Service team in providing exceptional customer services at night. The individuals will:
- Support our 24-hour ER service in providing exceptional customer services
- Carry out the ER night receptionist duties to ensure smooth and high quality service
- Perform general receptionist duties, including but not limited to greeting patients, appointment booking, patients’ registration and billing
- Assist clients and their pets to exam rooms
- Carry out other duties as assigned by superiors
Requirements:
- HKCEE/ HKDSE or above
- 2-4 years of relevant working experience
- Excellent customer services attitude and professional telephone manner
- Strong Interpersonal and communication skills
- Presentable with pleasant personality
- Fluent in spoken Cantonese, proficient in English and Mandarin
- General PC knowledge of MS Office (including Chinese and English typing)
- Immediate availability is preferred
- Working hour: 7pm to 5am / 11pm to 9am
We offer competitive salary package to the right candidate, which includes: above market base salary, double pay, annual leave, public holiday, staff discount, medical benefit covers spouse and children, 5-day work week.
Company Info
CityU Veterinary Medical Centre
Contact
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