HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.

HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.

HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.

Your role:

• Carry out field installation / maintenance services at customer's premises
• Provide installation / maintenance for Voice, Data, Broadband, Green Mini Bus and Smart Parking Meter services at customer's premises
• Follow procedures as documented in the Quality Management System
• Ensure the service meets customer's requirement and / or Company standard
• Answer customer enquiries about general services / products provided by the Company
• Liaise with other internal working parties to solve any problems during service provision
• Pass customer's feedback and comments to field supervisor for corrective / preventive actions
• Assist the depot / workshop in carrying out service orders / reports or store activities when required
• Perform shift and standby duty or duties as assigned by supervisor

To succeed in this role:

• Diploma Holder in Electronics/Electrical Engineering or DSE/HKCEE with 3 years' relevant experience
• Possess related training / qualification (e.g. Green Card, CCNA etc.) is an advantage but not a must
• Knowledge in telecommunication services is preferred
• Customer-focused, independent with good problem-solving skill
• Candidate with less experience will be considered as the Technician role
• Welcome fresh graduate

Work Location: Hong Kong

We offer competitive salary package with attractive benefits, including no less than 14 days Annual Leave, Medical Insurance and Discretionary Bonus. If you have the desire for an exciting and rewarding career, please click APPLY NOW or apply by sending your resume immediately to [email protected], quoting your present and expected salary.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies (www.hkt/privacy-statement), a copy of which will be provided immediately upon request.