About HKT Teleservices

HKT Teleservices, a subsidiary of PCCW Limited and an operating entity since 1998, is a renowned leader in the business process outsourcing (BPO) industry. Our expertise encompasses a comprehensive range of voice and non-voice customer experience solutions, earning us prestigious accolades. 

With a global presence, we operate 24-hour, multi-channel customer care centers in Hong Kong and Mainland China, including Guangzhou, Shanghai, Beijing, Chongqing, Yongchuan, and Xian. Our expansive network allows us to cater to clients worldwide, delivering exceptional services and support. 
 

At HKT Teleservices, we specialize in providing innovative digital customer experience (CX) solutions. Leveraging cutting-edge technology and a highly skilled workforce, we offer support in multiple languages, covering over half of the world's population. 

With our unwavering commitment to excellence, we strive to transform customer interactions, exceed expectations, and drive business growth for our esteemed clients. Partner with us to unleash the full potential of your customer experience strategy and gain a competitive edge in today's dynamic marketplace.

Website: https://www.hktteleservices.com/

我們誠邀性格開朗, 對工作充滿熱誠且致力於服務行業的您加入：

職務 :

• 為顧客提供優質的客戶服務, 解答電話查詢
• 操作電腦, 處理客戶查詢及輸入有關客戶查詢的資料
• 不涉及銷售或客戶推廣工作

職位要求 :

• 中五或香港中學文憑考試以上程度
• 歡迎應屆畢業生/經驗較少者加入, 具備有關客戶服務經驗更佳
• 能操流利廣東話及英語
• 具備良好中文或英文書寫能力
• 懂基本電腦操作, 包括中英文打字

工作地點及時間 :

• 美孚 (鄰近地鐵站)
• 每星期工作42.5小時, 每天8.5小時, 5天工作周
• 星期一至五 9:00-21:00
• 星期六 09:00 – 18:00
• 星期日及公眾假期休息

全職同事可享以下福利待遇 :

• 14天有薪年假
• 額外有薪假期 (如婚假、產假、侍產假、恩恤假等)
• 豐富新人獎金 / 推薦人獎金 (如適用)
• 完善在職培訓
• 免費醫療保險 (包含配偶/子女名額), 及牙科福利
• 各種員工電訊及産品折扣優惠