PRIMARY OBJECTIVE

Provide clerical and administrative support to the Retail Operations team. 
Communicate closely with Store Manager, Supervisors and related Retail Operations team on daily operations issues.

JOB DUTIES & RESPONSIBILITIES

• Prepare monthly rosters for our retail team to ensure our stores are running smoothly according to our business and operations needs;

• Work on brands & product training calendar for all our frontline staff

• Consolidate presentation materials and reports analysis to evaluate and improve sales, operations and customer service (Sales, productivity, stock, replenishment, Brands and Promotions performance, etc.);

• Coordinate with in-store operations and related departments on stock replenishment, MIN/MAX presentation stock settings, price update, and promotions arrangement and stock allocation etc.;

• Work closely with Logistics team at HKIA storeroom for managing GWP, tester, samples and store supplies to ensure adequate resources for each store;

• Support all administration and maintenance works, e.g. Airport Restricted Area Permit Applications, ordering of store supplies, general stationery, fixture defects handling, etc.;

• Handle any ad-hoc tasks assigned

KEY REQUIREMENTS & COMPETENCIES

• A degree in BA or any related disciplines.
• Around 2 year work experience in similar position (fast pace and multi-brand retail company experience will be a plus).
• Fair problem solving, communication and analytical skills.
• Detail-minded, able to multi-task and efficient time management
• Proficiency in MS Office (especially Excel and Power Point). Experience with SAP will be a plus.
• Fluent in written/spoken English, Cantonese, Putonghua.