About us

We're customer-centric, dedicated to top-tier products and service. Seeking a passionate Marketing Supervisor for Customer Service to elevate our customer experience.

Qualifications & experience

• Minimum 5 years' experience in customer service or marketing, with leadership preferred.
• Excellent communication & interpersonal skills, adept at building trust & rapport.
• Strong team spirit & problem-solving abilities.
• Proficient in market analysis & report compilation.
• Proficiency in Microsoft Office & other office software.

Tasks & responsibilities

• Develop & implement customer service strategies to enhance satisfaction & loyalty.
• Ensure timely feedback & issue resolution, fostering strong client relations.
• Lead & train the customer service team, boosting performance & quality.
• Analyze feedback & market trends, advising on product & marketing strategies.
• Coordinate internal teams & external partners for smooth service execution.

Benefits

• Competitive salary & benefits package.
• Dynamic & innovative work environment.
• Vast career growth opportunities & advancement prospects.
• Professional training & development opportunities.