About us

We are a rapidly growing technology company dedicated to providing top-notch products and services to our customers. Our team is dynamic and innovative, and we are looking for talented individuals to join us in creating a bright future together.

Qualifications & experience

• High school diploma or above; experience in customer service or related fields is a plus.
• Excellent communication and interpersonal skills, with the ability to convey information clearly and accurately.
• Strong team spirit and a high sense of responsibility.
• Proficient in using office software such as MS Office and customer service systems.
• Ability to multitask and remain efficient under pressure.

Tasks & responsibilities

• Responding to customer queries via phone, email, and online chat.
• Processing customer orders, returns, and other after-sales services.
• Recording and organizing customer feedback and coordinating with relevant departments to resolve issues.
• Providing professional and patient service to enhance customer satisfaction.
• Regularly following up with customers to understand their needs and offer personalized service.

Benefits

• Competitive salary and benefits package.
• Comprehensive training programs to help you get up to speed quickly.
• Ample opportunities for career advancement and internal promotions.
• Positive work environment and team culture.
• Full social security and other benefits.