Technical Support Engineer - Inhouse - (Fresh Graduates Welcome)
Master Concept (Hong Kong) Limited
- Company Industries:Others
Job Information
- Post Date:2024-05-21
- Location:Kwun Tong District
- Employment Type:Full time
- Others:WFH Policy
Fresh Grad welcome
Good career path development - Job Function:Help Desk IT Support
Job Description
Job Highlights
- Technical Support for internal
- Deploy, Maintain, Troubleshoot internal projects including IaaS, PaaS, SaaS
- Start-up culture
- Easy to get in touch with the latest cloud technologies
Job Description
We are looking for a Technical Support Engineer (Internal) to join our group.
You'll work in a stable yet innovative environment where your efforts will be recognized and rewarded.
As a Tech Support, a typical day might include the following:
- Responsible for all in-house technical support and project implementation
- Perform help desk support queries and computer operation duties for end users
- Maintain the internal security compliance and policy
- Maintain the support workflow and the ITSM system
- Asset Management for software and hardware
- Setup and maintain the video streaming platform with Zoom and Google Meet for the webinar
- Being assigned to complete technical tasks including project implementation and after-sales support and maintenance
- Perform some POC and testing tasks to support the front-end engineer or Solution Architect
This job might be fit for you if :
- At least 1 year technical experience
- Willing to learn
- Strong in problem solving, analytical and interpersonal skills
- Be self-motivated with clear company and self objective
- Fresh graduates with good IT knowledge are welcomed
- Cloud relevant certifications (Google / Microsoft / AWS / Okta) would be advantageous
Your Future Work Life?
- Flexible Working Practices
- Work in a Cozy and Google-like working environment with open seating, breakout, game, gym areas and free coffee
- Dress Casual and Smart everyday
- Opportunities to try new technologies, just tell us!
- Attractive package and/or OKR (objective-key-result) bonus
- Birthday leave
Company Info
Master Concept (Hong Kong) Limited
Contact
-
Please login
Position | Company | Location | Update |
---|