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Technical Support Engineer - Inhouse - (Fresh Graduates Welcome)

Master Concept (Hong Kong) Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-05-21
  • Location:Kwun Tong District
  • Employment Type:Full time
  • Others:WFH Policy
    Fresh Grad welcome
    Good career path development
  • Job Function:Help  Desk  IT  Support  

Job Description

Job Highlights

  • Technical Support for internal
  • Deploy, Maintain, Troubleshoot internal projects including IaaS, PaaS, SaaS
  • Start-up culture
  • Easy to get in touch with the latest cloud technologies

    Job Description
    We are looking for a Technical Support Engineer (Internal) to join our group.
    You'll work in a stable yet innovative environment where your efforts will be recognized and rewarded.


As a Tech Support, a typical day might include the following:  
 

  • Responsible for all in-house technical support and project implementation
  • Perform help desk support queries and computer operation duties for end users
  • Maintain the internal security compliance and policy
  • Maintain the support workflow and the ITSM system
  • Asset Management for software and hardware
  • Setup and maintain the video streaming platform with Zoom and Google Meet for the webinar
  • Being assigned to complete technical tasks including project implementation and after-sales support and maintenance
  • Perform some POC and testing tasks to support the front-end engineer or Solution Architect

    This job might be fit for you if : 
     
  • At least 1 year technical experience
  • Willing to learn
  • Strong in problem solving, analytical and interpersonal skills
  • Be self-motivated with clear company and self objective
  • Fresh graduates with good IT knowledge are welcomed 
  • Cloud relevant certifications (Google / Microsoft / AWS / Okta) would be advantageous


Your Future Work Life?

  • Flexible Working Practices
  • Work in a Cozy and Google-like working environment with open seating, breakout, game, gym areas and free coffee
  • Dress Casual and Smart everyday
  • Opportunities to try new technologies, just tell us! 
  • Attractive package and/or OKR (objective-key-result) bonus
  • Birthday leave

Company Info

Master Concept (Hong Kong) Limited

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