如有興趣，就立即行動申請啦🚚:

https://gogovan.applytojob.com/apply/YOPw3JDMiv/Customer-Service-Representative-SeniorJunior

招聘職位：客戶服務主任（顧客意見組）

📦 你的任務

• 處理客戶的顧慮和投訴
• 通過電郵及其他網上平台為客戶解答疑難
• 提供專業的客戶服務，為客人創造難忘的體驗
• 協助助理主管及主管處理日常事務
• 需輪班工作

🤩 展示你的技能

• 中學畢業或以上程度 (歡迎應屆畢業生)
• 一年客戶服務及處理投訴經驗者優先考慮
• 良好的溝通技巧及解難能力
• 勤奮好學，注重細節
• 積極態度和善於團隊合作
• 良好的中(廣東話及普通話)、英文書寫和口語能力
• 經驗較多者可申請高級客戶服務主任

工作地點及時間
 

• 觀塘
• 星期一至日，上午8時至晚上10時
• 五天工作週，每天9小時

🤝 待遇及福利

• 勤工獎及其他獎金
• 銀行假期、生日假、醫療保險及牙科保險
• 在職培訓
• 多元文化團隊
• 公司提供自由度及彈性的工作環境
• 公司提倡學習、持續改進和個人成長

For Direct Application please click here 🚚

Hiring Position: Customer Service Representative (CF Team)

📦 What you will deliver

• Solve customers’ concerns and complaints with a positive attitude
• Reply to customers’ comment via email and other online platforms
• Perform professional customer service and create a good experience for our customers
• Facilitate Assistant Team Leaders and Team Leaders (for Senior Position)
• Require Shift duty

🤩 Who you are 

• HKCEE or HKDSE or above (Fresh Grad is also welcome)
• One year experience in customer service & complaint handling are preferred 
• Excellent work ethics, communication, and problem-solving skills
• Eager to learn, with strong attention to detail
• A team player with a positive attitude and solid interpersonal skills
• Good command of written and spoken Chinese (Cantonese and Mandarin) and English
• Candidate with more experience will be considered as a senior position  

Working Location & Hours
 

• Kwun Tong
• Monday to Sunday, 8 am to 10pm
• 5-day work, 9 hours per day

🤝 What we offer

• Competitive salary package with attractive attendance bonus & other incentive bonus
• On-job training
• Public Holidays, Birthday Leave, Medical Insurance & Dental Insurance
• A multi-cultural team
• A company provides casual and flexible working environment
• A company promotes learning, continuous improvement, and personal growth