Job mission
As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale. He/she achieves sales targets and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations

Main accountabilities

1. Sales Achievements
> Ensures a unique and exceptional client experience during a sale
> Perfectly masters the steps of a sale (welcome, discover and understand, convince, close and develop)
> Adapts according to clients’ needs and motivations
> Strives to always improve and surprise the clients
> Deals with ease during negotiations and objections
> Transmits the passion and values of the Maison
> Acts as the privileged contact for the client(s) in case of Care Service
> Meets individual and boutique targets, both quantitative and qualitative

2. Client Relationship & Portfolio Development
> Cultivates strong client relationships and develops client loyalty
> Efficiently develops the client portfolio
> Executes targeted CRM actions
> Participates to client events and acts as an Ambassador of the Maison

3. Daily Boutique Operations
> Respects all group, Maison and boutique policies and procedures
> Participates to inventories
> Participates to the set up and breakdowns at opening and closing of the boutique
> Participates to the implementation of Visual Merchandising guidelines
> Assists with special projects when requested

Key skills
> Strong interpersonal skills
> Sales skills & product knowledge
> Client acumen
> Team spirit