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Guest Relations Officer

Marco Polo Hongkong Hotel

  • Company Industries:Others

Job Information

  • Post Date:2024-05-26
  • Location:Tsim Sha Tsui
  • Employment Type:Full time
  • Others:5 Days work
    Good command of spoken English and Mandarin
    Able to work independently and handle shift duties
  • Job Function:Front  Office  Guest  Services  

Job Description

  • Develop and maintain professionalism to deliver hospitality service for Club Floor guests
  • Build rapport with guests to secure repeated business
  • Perform Check in / out and offer concierge service to guests
  • Provide breakfast and cocktail service to guests
  • Uphold the service standard and cleanliness of the lounge to guarantee guest satisfaction
  • Ensure efficient refill and stock level of Food & Beverage items

 

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only. 

Only short-listed candidates will be notified.  Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful. 

Company Info

Marco Polo Hongkong Hotel

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