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Service Consultant (Managed Services, Infrastructure)

Automated Systems (HK) Ltd

  • Company Industries:Others

Job Information

  • Post Date:2024-05-26
  • Location:Shek Mun
  • Employment Type:Full time
  • Others:Gather customer requirement and present the solutions
    Identify and approach the potential customers
    Managed Services and i
  • Job Function:Consultants  

Job Description

Responsibility

  • Identify and approach potential customers on Managed Services and infrastructure projects
  • Work with our technical team to define, enhance our existing service mode / offer and develop & communicate solutions
  • Familiar ITIL processes to advise on how the team could improve business efficiency 
  • Negotiate and manage complex sales-cycles and present the solution target customers.
  • Collect customer requirements and identify their pain points

 Requirements:

  • Minimum 3 5 years experience in Sales for Managed Services contracts on IT Infrastructure / Cloud Services
  • Familiar the experience and knowledge in:
    1. Computers, networking technology and cloud computing  and infrastructure.
    2. Managed Services tools (ITSM , ITOM, AIOps).
    3. ITIL best practice and majority processes (e.g. Incident, Problem, Change, Release etc)
    4. IT Support Outsourcing model and infrastructure outsourcing
  • Strong interpersonal, presentation, customer management, leadership skills
  • Excellent verbal and written communication skills.
  • Fluent Cantonese , English and Putonghua
  • Immediate available is preferred

 

Working Location:

  • Shek Mun

 

Working Hour

  • 9am -5:30pm, Mon-Fri

Company Info

Automated Systems (HK) Ltd

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