Job Duties:

• Execute all customer service tasks in call centre operation
• Receive incoming call & case handling
• Provide service to customers, contact assistance providers, reporting actions in the system applications
• Assist any ad-hoc tasks assigned by Supervisor

Job Responsibilities:

• Form 5 or above
• With 1 year of relevant experience in call centre environment would be an advantage
• Pleasant, stable, independent and have strong sense of responsibility and urgency
• Good computer knowledge in MS Office especially in Excel
• Proficiency in spoken and written English and Chinese including Putonghua
• Fresh graduates will also be considered