Responsibilities:

1. Carry out clerical duties in ward, including general clerical work, filing, message receiving, supplies and related stores keeping and inventory checking.

2. Handle patients’ and visitors’ enquiries.

3. Maintain medical records, and if required, trace laboratory, radio-diagnostic and other investigation reports.

4. Assist in obtaining medical consultation appointments and arranging transport services for patients.

5. Perform recording and other administration procedures such as the patient admission and discharge procedures.

6. Assist in maintaining inventory of supplies, furniture and equipment and to perform related stores keeping duties.

7. Assist in Staff Rostering Systems entering.

8. Assist in giving instructions to supporting staff to carry out ward duties.

9. Assist in handling feedback and complaints with relevant departments.

10. Assist in co-ordination of meetings / training programs, prepare powerpoint files and draft meeting minutes.

11. Assist in preparing monthly and ad hoc returns to management and managing ward / department guidelines & protocol, patient information such as pamphlets.

12. Collect data, compile statistics and conduct simple analysis.

13. Support clinical research / education / teaching activities.

14. Ordering and handling patients’ diet and ward dispensary items.

15. Other related duties as assigned by the supervisor.

Entry Requirements:

1. F.5/ S.5 with (a) or (b) below:

(a) HKCEE 5 passes including English Language (Syllabus B) and Chinese Language; or equivalent;

OR

(b) 5 subjects in HKDSE attaining the level specified below:

• Level 2 in English Language and Chinese Language; and
• Level 2 in New Senior Secondary subjects / “Attained” in Applied Learning subjects (subject to a maximum of 2 subjects under this category) / Grade E in Other Language subjects; or equivalent;

OR

2. F.5/ S.5 with experience.

Preferred Attributes:

1. Willing to work in ward area.

2. Good at interacting with people with customer service skills.

3. Able to perform typing and computer operation in MS Office and Chinese word processing.