Founded in 1850, Lane Crawford is an iconic, luxury department store offering a seamless shopping experience in stores and online.

As the most talked-about lifestyle destination in Asia, Lane Crawford presents a unique global edit of more than 800 coveted international brands across Womenswear, Menswear, Shoes and Accessories, Cosmetics, Fine Jewellery and Home and Lifestyle. LaneCrawford.com and each store is an inspiring space to spend time and be immersed in the world of fashion, art, design and culture.

Providing market leading services, Lane Crawford offers an unparalleled luxury lifestyle experience. Across creative programmes and award-winning visual merchandising, every customer experience is unique, including personalised services such as Concierge, Personal Styling, Cosmetics Concierge, and online order collection and returns in store.

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Job Summary:

The Product Information Manager is responsible for the accuracy and organization of all product master files within the retail organization. This role ensures that product information is up-to-date, consistent, and aligns with company standards and market trends.

Key Responsibilities:

• Maintain and update product master files to ensure accuracy of product descriptions, specifications, pricing, and supplier information.
• Collaborate with buyers, retail operations, logistics, and finance departments to synchronize product data across all systems and platforms.
• Develop and implement data management policies and procedures to improve data quality and efficiency.
• Conduct regular audits of product information to identify and correct discrepancies.
• Train and support team members on data entry and maintenance best practices.
• Analyze market trends to recommend updates to product information that will enhance customer experience and sales performance.
• Manage cross-functional projects related to product launches, data migration, and system integrations.

Qualifications:

• Bachelor’s degree in Business Administration, Information Management, or related field.
• Minimum of 3 years’ experience in data management or a related role within a retail environment.
• Strong understanding of retail operations and inventory management systems.
• Excellent attention to detail and organizational skills.
• Proficient in data analysis and reporting tools.
• Strong communication and collaboration skills.

At Lane Crawford we support our staff with a range of benefits that reflect the importance we place on the well-being of our staff. In addition to a competitive salary, discretionary bonus, annual leave, provident fund, staff purchase privileges, insurance, medical and dental coverage, we provide shuttle buses, various recreational activities, Staff Assistance Programme and the best in-class Training and Development.

All information provided will be treated in strict confidence and used for recruitment purposes only.