Job Responsibilities

• Manage vendors on daily help-desk support to ensure quality service to end-users;
• First to second level technical diagnosing and troubleshooting of systems and applications;
• IT hardware and software inventory management;
• Other ad-hoc assignments as required.

 Job Requirements

• Diploma in IT, Computer Science, or related disciplines;
• Minimum 2 years relevant working experience;
• Hands-on experience in administration of MS Office 365, Firewall and Networking;
• Experience in managing Windows/Exchange Server, Hyper V/VMware and SAN system would be advantageous;
• Experience in Dynamics 365 / U8;
• Preferably with knowledge in Public Cloud Solutions (e.g., Alibaba Cloud);
• Initiative, responsible and strong communication and problem solving skills;
• Good command of spoken and written English and Chinese.