Responsibilities

• To handle incoming calls/enquiries/complaints of residents and visitors at the reception counter in the managed property
• To assist the management office to carry out daily operations including monitoring of cleaning, security etc if required
• To liaise with service contractors to ensure quality services are provided if required
• To provide administrative support to management office if required
•  Perform ad-hoc duties if required

Requirements

• DSE or above
• At least 1 year's customer service experiences which in property management is an advantage
• Fresh Graduate will also be considered
• Excellent telephone manner with customer service mindset
• Interested to meet/talk to different kind of people, a good listener and is willing to tackle customers’ needs
• Well organized, attention to details and capable to work under pressure
• Good coordination skills with ability to prioritize multiple tasks
• Good command of written and spoken Chinese and English
• Hands-on experience in MS Office including Word and Excel
• Shift duty is required
• Immediate available is preferable

We offer attractive remuneration packages and good career prospects for the right applicant. Please apply by clicking the "APPLY NOW" button or mail your full resume and expected salary to the PM-HR Department, 14/F, Dorset House, Taikoo Place, Quarry Bay or fax to 2968-4177.

(Please quote the reference number on the envelope/subject of email) Applicants not invited for interviews within 6 weeks may consider their applications unsuccessful. Information provided will be treated with strict confidential and be used for the purpose of employment only.