Founded in 1850, Lane Crawford is an iconic, luxury department store offering a seamless shopping experience in stores and online.
As the most talked-about lifestyle destination in Asia, Lane Crawford presents a unique global edit of more than 800 coveted international brands across Womenswear, Menswear, Shoes and Accessories, Cosmetics, Fine Jewellery and Home and Lifestyle. LaneCrawford.com and each store is an inspiring space to spend time and be immersed in the world of fashion, art, design and culture.
Providing market leading services, Lane Crawford offers an unparalleled luxury lifestyle experience. Across creative programmes and award-winning visual merchandising, every customer experience is unique, including personalised services such as Concierge, Personal Styling, Cosmetics Concierge, and online order collection and returns in store.
____________________________________________________________

Key Accountabilities   

In addition to following Lane Crawford’s policies and procedures, key accountabilities include, but are not limited to:

Reporting (80%)

• Prepare and monitor the preparation of staff performance and staff productivity reports as required within time line
• To maintain and follow up proper update on staff and related account records, general store supplies record, staff materials record including mobile and others as needed
• To maintain and follow up proper update and record on all store expenses and payment
• To prepare and monitor the preparations of reports on store sales performance and KPI for store management team as required within time line
   

General Duties (20%)

• Perform general office duties and assist Administrative Supervisor / Executive Secretary / Secretary in office administration and day to day work assignment to Receptionist as required
• Handle and monitoring the daily PO Receiving and Matching particular in BNW BU with necessary process completed by agreed timeline.
• Handle and maintain system update on merchandise inventory level such as stock deliveries, transfers, RTV, and write off etc.
• Arrange stock-take preparations, stock-take support and follow up on stock-take adjustment as required within time line
• Prepare the petty cash ledger, temporary staff payment and staff incentive payout as required
• Assist the handle of administration role in HR system include leave admin as required
• Work with other departments, such as HR, IT and Finance, on store issue if necessary
• Prepare documentation with HR on VM staff issues and handle necessary administrative role in HR system as required
• Follow up on VM invoices payment with different departments of VM team, store offices and Finance as required
• Handle ad hoc assignment as required

Company Culture and Talent Development 

• To fully engage and live by the Lane Crawford Vision, Passion, Learning, Collaboration (PLC) Values, and deliver our Customer Service Promise at all times
• To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives
• To reinforce LC Heritage, Brand DNA and culture - through storytelling and sharing successes at every opportunity

Requirements:

• 2-3 years of experience in administrative or sales support roles, preferably in Retail industry, but not a must.
• Well-organized, detail-oriented and ability to meeting.
• Strong numerical sense, analytical and reporting skill.
• Proficient in MS office, especially in Excel. Knowledge in using various formula will be an advantage.
• Ability to work independently and collaboratively under fast-paced environment.
• Excellent in both spoken and written Cantonese, English and Mandarin.

At Lane Crawford we support our staff with a range of benefits that reflect the importance we place on the well-being of our staff. In addition to a competitive salary, discretionary bonus, annual leave, provident fund, staff purchase privileges, insurance, medical and dental coverage, we provide shuttle buses, various recreational activities, Staff Assistance Programme and the best in-class Training and Development.

All information provided will be treated in strict confidence and used for recruitment purposes only.