Director / Assistant Director of Product & Trading (Precious Metals Trading)

The Director / Assistant Director of Product & Trading is a pivotal role responsible for leading and managing the Product & Trading Department. This position involves strategic oversight of product procurement, trading activities, financial and inventory management, and the development and implementation of systems and processes to enhance departmental efficiency and performance. The Director / Assistant Director will play a crucial role in setting and achieving KPIs, enhancing customer and supplier relationships, and ensuring the seamless integration of product and trading strategies with company-wide objectives.

Why Join LPM?

• Leader in Precious Metals: Be part of the leader in precious metals with the largest precious metals dealer network in the Asia Pacific region. We are an authorized dealer of many of the world’s top mints.
• Growth & Development: Fast-track career opportunities in a rapidly expanding company.
• Rewarding Package: Enjoy a 13-month salary and medical insurance.
• Dynamic Work Environment: Collaborate with various departments and external partners that cover many disciplines, technologies, and platforms.

Role & Function:-

1/ Leadership & team management:

• Provide leadership and coaching to direct reports, fostering an environment of growth and excellence.
• Establish and monitor clear KPIs for both departmental objectives and individual performance, including semi-annual goal setting and performance appraisals.
• Represent the Product & Trading team effectively in cross-departmental meetings, ensuring collaborative project involvement and task execution.

2/ Systems and processes development: 

• Spearhead the creation and implementation of Standard Operating Procedures (SOPs) for critical and repetitive tasks, especially those with significant financial implications.
• Collaborate closely with the Technology Department to prioritize system enhancements and bug fixes, thereby boosting departmental output and efficiency, focusing on enhancements that strengthen the company's value proposition.

3/ Financial & Inventory Management:

• Achieve key financial and inventory KPIs, including Inventory Turns, Aged Inventory, and Product and Channel Margins.
• Oversee inventory management across all sales channels, ensuring optimal allocation and sell-through strategies.
• Develop and maintain reporting mechanisms to track financial contributions and performance against KPIs transparently.

4/ Product Procurement:

• Meet or exceed targets for SKU variety and exclusivity of LPM offerings.
• Manage the Pre-Order/Expression of Interest (EOI) process to ensure market responsiveness, targeted offerings, and achievement of program KPIs.
• Strategize to secure and increase allocations for key product releases.

5/ Pricing & Hedging:

• Achieve Product Margin KPIs across various channels and product categories.
• Implement a dynamic pricing strategy that adapts to market conditions, demand, and company needs, including clearance sales and cash flow considerations.
• Ensure adherence to established hedging processes to mitigate financial risk.

6/ Customer & supplier relationship management: 

• Attain high customer satisfaction KPIs.
• Lead the strategy for new customer acquisition and meet defined KPIs for new customer growth.
• Maintain and enhance relationships with key suppliers, negotiating contracts and deals to optimize terms and benefits for the company.

7/ Service delivery:

• Work in partnership with the Business Operations & Customer Experience departments to establish industry-leading customer service and logistics operations.
• Drive initiatives to improve service delivery, ensuring customer satisfaction and operational efficiency.

8/ Marketing:

• Develop and execute a targeted CRM marketing plan for wholesale customers, utilizing email, WhatsApp, and website channels for direct engagement.
• Oversee the creation and management of a product calendar/roadmap, aligning product introductions and promotions with marketing strategies.
• Collaborate with the Marketing Department to ensure cohesive marketing efforts that support product sales and brand objectives.

Qualifications & Experience:-

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field. 
• Minimum of 10 years of experience in product management, trading, or a related field, with at least 5 years in a leadership role.
• Demonstrated ability to develop and implement strategic plans and meet financial targets.
• Strong leadership skills with a proven track record of managing and developing high-performing teams.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency in data analysis and financial modeling to inform decision-making.
• Experience in precious metals or related industries is highly advantageous.

This role offers a unique opportunity to drive growth and excellence within the Product & Trading department of our company. The ideal candidate will bring a strategic mindset, exceptional leadership qualities, and a commitment to achieving outstanding results.

What we offer:-

• Double pay
• 14 days of annual leave per year
• Group Medical Insurance (outpatient and hospitalization) after 3-month probation
• Refreshments and beverages
• Excellent working location (1-minute walk from MTR Central Station Exit B)
• Flexible lunch hour to avoid peak hours

In addition, we also offer 5-day work week, public holidays, excellent career opportunities, competitive remuneration to the right candidates. 

About LPM: We are a leader in precious metals with the largest precious metals dealer network in the Asia Pacific region. We provide a full service precious metals trading company offering a wide array of internationally recognized bullion, proof commemorative coins and custom minted. We, as the key player in the region, are constantly looking forward for ways to grow our businesses.

We are a fast growing company & looking for high energy & capable talent to join our expansion. We offer fast track career development & competitive remuneration to the right candidates. If you believe you have what it takes to succeed, please apply to us. Learn more about LPM at www.lpm.hk .

Interested parties, please send full resume with expected salary by clicking “Quick Apply”.