Job Responsibility:

• Participate in the daily operations to ensure manpower resource, system and equipment functioning effectively and efficiently

• Manage the operations on reported shift under day-to-day basis to ensure overall operation run smoothly, efficiently and conform to safety and security requirements

• Perform regular warehouse patrol including but not limited to warehouse situation, cargo handling, aviation security screening, ULD build-up quality, truck performance and all relevant processes

• Regularly review the operation procedure and manuals and assist in developing and conducting training programs for staff and contractors

• Ensure all areas of operations on reported shift under day-to-day basis are conformed with the regulatory requirements and customers’ SOW/SLA with consistent and quality manner

• Report incidents or irregularities on any aspects to Duty Manager and assist in conducting the investigation

• Lead and empower service provider’s staff to perform overall daily operations

• Liaise with upstream logistics centre on cross border truck arrangement and Air Cargo Terminal & Airline for cargo and document delivery

• To be conversant with the company's emergency and accident procedures, assist Duty Manager to take the lead during the activation of the plan

• Ensures effective communications with internal and/or external co-workers and functional stakeholders in related to daily operational matters.

• Conduct IT system and digital application operation (e.g. in house WMS, external system) and provide insights for system functionality enhancement to achieve higher operating efficiency

• Maintain the discipline and workplace safety, security, tidiness, cleanliness

Qualifications and Competencies

• Holder of HKDSE/HKAL or Tertiary level educational qualification preferably in Logistics or Transportation

• Minimum 3 years’ experience in airlines, air cargo terminal, ground handling agent, logistic company, warehouse or freight forwarding company

• Hands-on experience in the air-cargo terminal & freight forwarding company operations would be advantage

• Sound knowledge on air import, export, transhipment cargo operations handling procedures

• Details oriented, a self-motivated team player

• Good analytical, problem solving and planning

• Able to interact with people at all levels and from different cultural backgrounds

• Familiar with Microsoft Office applications, including Word, Excel and Chinese typing.

• Good command of both spoken and written English and Chinese, Mandarin speaking would be an advantage

• Willing to perform shift duty including overnight shift as necessary