Job Description

We are currently looking for a dedicated team member who can provide administrative support and ensure effective communication with participants. Join us and be part of a team that delivers exceptional sporting experiences in Hong Kong.

Responsibilities

As a key member of our team, you will have the opportunity to contribute to the success of our events in various ways, including

• Reporting to the Project Manager and assisting in the handling the enquiry services of and providing administrative supports to some of the largest running events in Hong Kong.

• Collaborating closely with the enquiry team to process high volume of enquiries across various channels, including emails and hotlines. Address inquiries promptly and provide timely and accurate responses.

• Providing comprehensive administrative support to the Project Manager as required, assisting with tasks related to event planning and execution.

• Assisting in logistics support to the event organization.

• Collaborating and assisting with other ad hoc tasks as required.

Requirements

To excel in this role, you should possess the following qualifications and skills:

• 2-3 years of working experience, preferably in customer service or event industry, demonstrating an ability to provide exceptional customer service to the participants.

• Excellent command of spoken and written English, Cantonese, and Mandarin is essential.

• Demonstrate a pleasant telephone manner and excellent communication skills, ensuring a positive interaction with participants and providing exceptional customer service.

• Knowledge about sports is a plus.

• Strong organizational skills and attention to detail.

• Proficiency in MS Office applications, such as Word, Excel, and Outlook.

• Able to work under pressure in a fast-paced environment, demonstrating resilience and maintaining a high level of accuracy and attention to detail.
• Capable of handling multiple tasks simultaneously and prioritizing tasks.

• Flexible to work on weekends or outside regular office hours.

• Work effectively both independently and collaboratively, demonstrating strong teamwork and interpersonal skills.

Benefits

• The self-satisfaction that you get from taking part in major sports events and other fun sports and lifestyle projects with the team
• Exposure of working with clients and parties of different industries
• Compensation leave
• Group medical benefits
• Remuneration and bonus
• Working in Wan Chai district

 Contact details 

Please submit your full resume with your availability, your latest salary and expected salary by email.  Review of applications will continue until the posts are filled.  Candidates who are not contacted within 2 months from the date of their applications may consider their applications unsuccessful.