Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities 職責

• Provide general information to guests in a good and helpful manner 以友善及熱心幫助的態度向賓客提供資訊
• Handle and resolve guest’s complaints and establish good relationship with guests in the Hotel 處理和解決賓客的投訴，並與賓客建立良好的關係
• Maintain proper records of luggage, parcels and letters kept at Concierge for guests 管理在禮賓部的賓客行李、包裹和信件的存放記錄
• Ensure all luggage are delivered and collected accurately, efficiently and timely 確保所有行李準確、有效率和及時地遞送和領取
• Supervise and delegate duties to subordinates and prepare their work schedules as required 監督和委派下屬職責，並準備他們的工作值班表

Qualifications 資格

• Preferably with 1 year of relevant working experience 1年相關工作經驗
• Certificate or above in Hospitality Management or relevant discipline 具有酒店管理或相關學科證書
• Good command of English, Mandarin and Cantonese 良好英語、普通話和粵語能力
• Excellent customer services and interpersonal skills 優秀的賓客服務和人際交往能力
• Proactive, detail-minded with pleasant personality 積極主動、注重細節、性格開朗

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986 .

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.