Job Duties

• Hands-on role including systems testing, network and server installation & configuration, day-to-day support covering end-user desktop and business applications.
• Onsite setup and configuration POS computers and other IT equipment.
• Respond to telephone/email/instant messenger enquiries from internal users on technical support, troubleshooting and resolution.
• Monitor network, operation system and surveillance to ensure the stability of service.
• Perform regular data backup and server administration.
• Manage IT Inventory and maintain a proper record.
• May be required works on shift at Saturday, Sunday and Public Holidays and to perform maintenance work during off hours.
• Assist in ad-hoc projects as assigned by IT manager.

Requirements

• Certificate or above in Information Technology, or related discipline.
• 3 year working experience in helpdesk/desktop support.
• Basic knowledge in computer hardware and software.
• Proactive and positive attitude. Excellent customer service-oriented mindset and able to work under pressure.
• Strong problem-solving skills.

Please send your resume with current & expected salary and the date of available via the system or send it to the Human Resources Department of Parsons Music Limited at 8/F, Railway Plaza, No. 39 Chatham Road South, Tsimshatsui, Kowloon, Hong Kong.

(Data collected will be used for recruitment purpose only.)