Who we are 

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

Our Order Management (OM) team is dedicated to supporting lululemon's buy processes. They will be responsible for supporting lululemon's buy processes by working closely with cross-functional partners, including but not limited to Merchandising and Production teams and their peers in Vancouver, to execute purchase order (PO) changes into lululemon's purchase order management system.

Additionally, they will generate operational reports for various end-users. The ideal candidate should possess strong attention to detail, a 'can-do' attitude, and excellent customer service skills to identify and solve problems.

A day in the life: 

• Execute requested PO changes (POCs) to ensure they flow quickly and accurately from lululemon to vendors
• Provide support to cross-functional partners in validating PO report data
• Own timely troubleshooting and investigating data and system issues
• Escalate technical issues to the technical team for order processing, owning the outcome
• Maintain relationships and effectively communicate with cross-functional partners to maintain the process
• Develop firm knowledge of data relationships and dependencies across various systems
• Ad hoc projects related to PO/PR - Order Management

Qualifications:

• Advanced Excel skills; comfortable using formulas such as vlookup, if's, powerquery and building pivot tables and linked spreadsheets and expertise with other MS Office tools as an asset
• Preferably with a garment industry background
• Tertiary education in merchandising or related disciplines preferred
• Fluent in English and Cantonese
• Good data entry accuracy and comfort in fast fast-paced environment
• Detail-oriented and excellent workload management skills
• Quick and independent learner able to learn on the fly
  
   

Must haves:

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results. 
• Communicates with honesty and kindness, and creates the space for others to do the same. 
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. 
• Fosters connection by putting people first and building trusting relationships. 
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously. 

Beyond the Paycheck (Benefits & Perks) 

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.  

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.