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Customer Service Officer 客戶服務主任

Heritage Connect Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-06-04
  • Location:Central and Western District
  • Employment Type:Full time
  • Others:Coordinate cultural programmes for local schools
    Assist all operational and CS functions
  • Job Function:Supervisors  Team  Leaders  
  • Benefits:5-day work, performance bonus, Immediately available

Job Description

Responsibilities

  • Respond to customer enquiries and requests for information in a timely manner. 
  • Prepare quotations, proposals, invoices and other programme materials to local schools.
  • Manage the class schedule and follow up with our customers and instructors efficiently.
  • Provide daily administrative, inventory and logistics support.

Requirements

  • 1 year’ work experience in CS, sales administrator, operations coordinator or related fields.
  • Ability to multi-task, self-motivated, well-organised and able to work in a fast-paced environment.
  • Excellent customer service manner and relationship builder with strong problem-solving skills.
  • Good acknowledge in MS office & Chinese Word Processing.
  • Flexibility to work outside usual hours (Mon-Fri 9:30-18:30) once in a while as needed.

For more information on our work, please visit https://www.heritageconn.com

Company Info

Heritage Connect Limited

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