Job Highlights:

Training and Development: Dive into comprehensive training programs in high-demand fields like security system management, including Alarm, CCTV, and Access Control systems.

Work-Life Balance: Enjoy a structured 5-day work week, giving you ample time to balance personal life and professional growth.

Engage with Clients: Get the opportunity to directly interface with clients, enhancing your communication, negotiation, and problem-solving skills.

Fast-paced Environment: Thrive in a dynamic, fast-paced environment that will challenge you and help you grow.

Multifaceted Experience: Gain experience in diverse areas such as customer service, project coordination, and business operations, equipping you with a well-rounded skill set.

Real-world Exposure: Get on-site experience with occasional visits, offering practical insights and opportunities to apply your knowledge.

Career Progression: This is not just a job, but a stepping stones to a fulfilling career in security and technology.

Company Culture: Be a part of a company that values innovation, integrity, and personal development, offering a supportive and inclusive work environment.

Job Description:

At Gammon Security [link removed]& [link removed] Technology Limited [link removed], we are committed to excellence and innovation in security solutions. We are looking for a proactive, energetic, and highly motivated Customer Service Officer to join our team.

In this role, you will:

Handle Customer Enquiries: Act as a primary point of contact for customer inquiries, complaints, and incident reports. Your excellent communication and problem-solving skills will ensure the delivery of top-notch customer service.

Manage Business Operations: Be responsible for monitoring and ensuring the accuracy of quotations, service orders, and invoices issued to clients.

Project Support: Work closely with our project teams to help achieve team goals. This includes understanding customer needs and making appropriate recommendations.

Multi-Tasking and Time Management: In our fast-paced environment, you will need to manage multiple tasks efficiently and meet tight deadlines.

Site Visits: Be ready for occasional outdoor site visits, offering a practical, hands-on experience.

Ad-Hoc Duties: As a flexible team player, you may be assigned additional responsibilities as needed.

What We Offer:

As part of our team, you'll have the opportunity to grow and learn in a culture that values empathy, integrity, and personal development. We offer competitive remuneration and a supportive work environment where your efforts are truly appreciated.

At Gammon Security [link removed]& [link removed] Technology Limited [link removed], you're not just starting a job, you're starting a career. Join us and make a difference in the world of security and technology. Apply today!