M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. In Hong Kong’s West Kowloon Cultural District, we are building one of the largest museums of modern and contemporary visual culture in the world, with a bold ambition to establish ourselves as one of the world’s leading cultural institutions. Our aim is to create a new kind of museum that reflects our unique time and place, a museum that builds on Hong Kong’s historic balance of the local and international to define a distinctive and innovative voice for Asia’s twenty-first century.

You will be responsible for:
• working closely with Senior Manager, Museum Event Sales to develop and drive the museum’s hirer event sales strategy;
• implementing sales plan, conducting sales activities and maximizing hirer event business.  Managing existing and developing new accounts in both local and overseas markets;
• handling enquiries in efficient and effective manner.  Ensuring the entire sales cycle is properly handled with guest expectation and satisfaction;
• liaising closely with event organizers to understand their needs.  Displaying sensible judgment to best accommodate their needs while achieving museum objectives;
• managing the all-round sales process and administrative work. Assist on event co-ordination for last minutes booking when necessary;
• collecting and analyzing market information on a regular basis. Working closely with marketing team to develop marketing strategies to promote museum’s hirer event business.
• assisting to develop new business opportunities by participating in marketing activities, including but not limited to exhibiting at international trade show;
• maintaining CRM record and Venue & Event Management System in a systematic manner and keep long-team relationship with clients;
• communicating and working closely with the counterparts and cross-departments in the organization to ensure smooth operations of all events;
• maintaining good awareness of all museum programmes and communicating effectively with different stakeholders including internal departments; and
• performing any other duties as may direct by supervisor when necessary.


You should:
• possess a recognized university degree in hospitality management or any discipline;
• with minimum 5-year relevant sales and commercial experience in venue sales/event management, preferable in the MICE industry;
• experience with international luxury hotel brand or event sales stream in exhibition or convention center will be an advantage;
• demonstrate strong negotiation, influencing, collaboration and problem-solving skills with good business acumen and numerical sense to drive sales targets and capable of exploring new business opportunities;
• be highly-organised, detail-oriented, self-motivated and proactive;
• be proficiency in written and spoken English and Chinese including Putonghua;
• familiar with Venue & Event Management System and CRM System will be an advantage; and
• work in flexible schedule including weekends, evenings, and holidays if necessary.

For interested parties, please submit your application with detailed CV on or before 21 June 2024. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep confidence of all personal data in not less than the standards applicable to us. Applicants not being invited for interview within 4 weeks from the submission date may assume their applications unsuccessful.

All related information will be kept up to 24 months and all personal data will be destroyed afterwards.

For more information, please visit http://www.westkowloon.hk or contact:

Crystal Yu /+852 22000114