Service Deliver Manager
Thales Solutions and Services Hong Kong Limited
- Company Industries:Others
Job Information
- Post Date:2024-06-07
- Location:Mong Kok
- Employment Type:Full time
- Job Function:Management
Job Description
Responsibilities:
• Manages the customer relationship and delivers the Service as agreed in the Service Level Agreement (SLA) including scope of 3rd party vendors/partners
• Manage IT system projects delivery using PMP methodology
• Manage and provide support and maintenance service for information systems
• Develop project plan and manage project schedule, costing and resources
• Prepare project document deliverables according to the contract requirements
• Conduct management meetings with customers according to project governance
• Team Management
Requirements:
• University graduate in computer science or related disciplines
• Project Management Professional (PMP) certification with minimum 3 years of experience in project management
• At least 5 years of IT experience with minimum engagement of the following:
- System Analysis & Design (SA&D)
- System implementation and integration
- Maintenance and support of IT systems
- Vendor/supplier management
• The following knowledge and experience will be an advantage:
- Knowledge in Biometric technology
- IT project experience with Government entities
- ITIL certification
• Hands on experience in project management tool including the followings:
- Microsoft Project
- Microsoft SharePoint/Confluence
• Fluent in speaking Cantonese and English
• Residence in Hong Kong
• Subject to Security vetting
Company Info
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