Due to growth, our Insurance client has openings in both the Employee Benefits and General Insurance teams for an experienced Account Manager(s). 

This is a rare opportunity where you will be 100% responsible for quality Account Servicing and renewals, with no new business/sales targets.

You will gain exposure to Corporate clients while contributing to the portfolio's overall growth.

Responsibilities

• Describing insurable risk to your clients, designing appropriate insurance solutions and negotiating and managing the best deal in the global insurance market for them.
• Regional coordination with existing clients as well as broker partners globally.
• Managing relationships with underwriting partners.
• Claims analysis and Reporting.
• To help identify, organise and facilitate client wellness days and other onsite initiatives with customers aimed at strengthening client relationships.
• To identify any negative feedback within the customer base so that it can be solved in a proactive manner.
• To conduct quarterly, half yearly and annual reviews with each customer in terms of their customer experience, gather feedback and assess the client’s general views.
• Providing mentoring and coaching to more junior employees.
• Driving growth opportunities.
• Promoting the companies brand within the local business community, the region and nationally.
• Products include: Employee Benefits / Group medical for Corporate clients

Experience required

• Degree holder
• Minimum 5 years’ insurance industry experience
• Strong account management experience gained within Health/Medical Corporate level insurance or General Insurance (P&C)
• A proven track record of delivering both financial and operational results
• Highly developed communication and negotiation skills complemented by a driven, passionate and professional disposition
• IIQE Qualifications