Guest Services Agent
Hennessy Hotel
- Company Industries:Others
Job Information
- Post Date:2024-06-09
- Location:Wan Chai District
- Employment Type:Full time
- Others:Front Office, customer service oriented
Fresh graduates will also be considered - Job Function:Front Office Guest Services
- Benefits:Competitive salary and discretionary bonus
Job Description
About us
Hennessy Hotel Hong Kong is a unique stylish business hotel located in Causeway Bay and Wan Chai. Bringing a more sophisticated accommodation experience to business travellers, hotel ensures your business and leisure needs. Strategically located, just a 10 minute walk from the Hong Kong International Convention and Exhibition Centre. It is a hub for business, conferences, exhibitions, culture and sports, entertainment and shopping, with an extensive transportation network and a five-minute walk from Causeway Bay.
Qualifications & experience
- Certificate / Diploma or above in hospitality management or related disciplines
- Minimum 1-year relevant experience in Hotel industry
- Self-motivated, friendly, guest-oriented, independent, strong interpersonal and communication skills
- Good command of both written and spoken Cantonese, English, and Mandarin
- Fresh graduates will also be considered
- Immediate availability is highly preferred
- Willing to work on shift duties
Tasks & responsibilities
- To provide guest services for customers including check-in and check-out services in a professional manner
- Maintain good relationships and a high standard of service with all guests
- To handle guests’ enquiries or complaints
Benefits
- Being a caring company, we offer attractive salary & benefits as follows 酒店給予員工優厚的薪酬及以下各項福利
- Discretionary Bonus 酌情性花紅
- Annual Leave 有薪年假
- Birthday Leave 生日假
- Meal allowance 膳食津貼
- Medical allowance 醫療津貼
- Job-related Training 在職培訓
- Diligent work Award 勤工奬
Company Info
Hennessy Hotel
Contact
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