Customer Service Coordinator at Ghost Studio Co., Limited
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- Company Industries:Others
Job Information
- Post Date:2024-06-20
- Location:Ngau Tau Kok
- Employment Type:Full time
- Others:Get this job & get HKD2,000 from Jobsdb!
16 days annual leave
Fresh grad is welcome - Job Function:Customer Service Call Centre
Job Description
Our client Ghost Studio Co., Limited is seeking a Customer Service Coordinator to join their company!
What you’ll be doing?
- Build sustainable relationships and trust with customers through open and interactive communication.
- Communicate with customers through various channels, such as email, facebook messages
- Respond promptly to customer inquiries & complaints
- Identify and assess customers’ needs to achieve satisfaction
- Report customer’s feedback to the Dev Team and follow up to ensure resolution
Who are they looking for?
- Degree holder or above
- With 0-1 year relevant experience
- Excellent communication and presentation skills
- Proficiency in written and spoken English and Chinese
- Problem analysis and problem-solving skills
- Able to perform multi-tasks and work under pressure
- Well-knowledge in mobile gaming industry is preferred
- Fresh Graduates are welcome
Why you should consider this opportunity:
Our client offers an attractive remuneration package with fringe benefits to the right candidate, such as
- 14 to 16 days annual leave
- Medical insurance
- Education allowance
Working Hours:
- 5 days work week
Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!
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