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Customer Service Coordinator at Ghost Studio Co., Limited

Jobsdb - SmartHire

  • Company Industries:Others

Job Information

  • Post Date:2024-06-20
  • Location:Ngau Tau Kok
  • Employment Type:Full time
  • Others:Get this job & get HKD2,000 from Jobsdb!
    16 days annual leave
    Fresh grad is welcome
  • Job Function:Customer  Service  Call  Centre  

Job Description

Our client Ghost Studio Co., Limited is seeking a Customer Service Coordinator to join their company! 

 

 

What you’ll be doing? 

 

  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Communicate with customers through various channels, such as email, facebook messages
  • Respond promptly to customer inquiries & complaints
  • Identify and assess customers’ needs to achieve satisfaction
  • Report customer’s feedback to the Dev Team and follow up to ensure resolution

 

Who are they looking for? 

 

  • Degree holder or above
  • With 0-1 year relevant experience
  • Excellent communication and presentation skills
  • Proficiency in written and spoken English and Chinese
  • Problem analysis and problem-solving skills
  • Able to perform multi-tasks and work under pressure
  • Well-knowledge in mobile gaming industry is preferred
  • Fresh Graduates are welcome

 

 

Why you should consider this opportunity: 

 
Our client offers an attractive remuneration package with fringe benefits to the right candidate, such as 

 

  • 14 to 16 days annual leave
  • Medical insurance
  • Education allowance

 

 

 

 

Working Hours: 

 

  • 5 days work week 

 

 

Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!  
 
 

All information received will be kept in strict confidence and will be treated only for employment-related purposes. 

 

 

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