Responsibilities:

• Handle customers' enquires and complaints (face-toface, phone and email)
• Response to general enquiries
• Assist day-to-day operation of the Conceirge / VIP Service Centre / eStore collect centre / Call Centre
• Shift duties are required and may need to work overtime according to the needs of the store

Requirements:

• Positive working attitude with sense of responsibility
• Good communication and customer services skills
• Fluent Cantonese, Mandarin and English
• Experience in customer services role is preferred but is not a must
• Candidates with supervisory experience will be considered for Customer Services Officer

We offer attractive salary package, public holidays, group medical insurance, excellent career development opportunities and other competitive fringe benefits to the qualified candidates. Interested parties, please send in your application details together with current and expected salary to the Human Resources by clicking the below 'Apply Now' or via:

Mail:        20th Floor, East Point Centre (New Wing), 555 Hennessy Road, Causeway Bay, Hong Kong; or

Fax No.:   (852) 2831 2996

Hotline:    (852) 2833 1564

Information provided will be for the purpose of selection within the Group and only shortlisted candidates will be considered. All application will be retained for a maximum period of six months.