Main responsibilities：

• Answer customer phone call and emails 
• Professional handle customers inquiries, resolve issues and complaints 
• Interact with customer to address their concerns and needs
• Sales order creation in system 
• Assist for the stock replenishment for key accounts 
• Support for stock receiving and database update as required
• Ad-hoc project if required 

Job requirements：

• Diploma or above in any disciplines
• Minimum 2 years working experiences of customer services 
• Strong interpersonal skills to manage a good relationship with clients and peers
• Responsible, proactive and able to work independently
• Maintaining a positive and professional attitude 
• Good communication, coordination and interpersonal skills
• Good command in English(written) and Chinese (written)
• Good knowledge of Microsoft Office, Word & Excel
• Immediate available is highly preferred