Digital Marketing Manager, Customer Care (Life Insurance)
Hong Kong Job Consulting
- Company Industries:Others
Job Information
- Post Date:2024-06-23
- Location:Sheung Wan
- Salary:$40,000 – $55,000 per month
- Employment Type:Full time
- Others:Direct Marketing
Life Insurance Business
Digital Marketing - Job Function:Direct Marketing CRM
Job Description
A fast-moving local Insurance Group is looking for a high-calibre Manager to drive digital business of Life Insurance Department.
Responsibilities:
- Contribute to both the strategic and tactical planning of the business to achieve business growth and hit sales targets
- Demonstrate advanced e-sales/service techniques to team, conduct market research and customer analysis to identify sales opportunities
- Drive the implementation of business strategies to deliver a differentiated level service to customers
- Analyze customer service-related information and evaluate the results to choose the best resolutions and alternatives to customer service challenges and to identify opportunities to improve customer service
- Develop and maintain constructive and cooperative working relationships with key stakeholders
- Ensure operation procedures are in compliance with the company and regulatory requirements
- Develop and measure key performance indicators to determine and improve the effectiveness of all business activities
- Develop and drive a culture that supports coaching, developing and motivating employees to perform to their highest standards
Requirements:
- University Graduate in any disciplines
- Rich insurance experience, preferably in Life Insurance Business
- Pass in the Insurance Intermediaries Qualifying Examination Paper 1 & 3
- Excellent E-business knowledge & experience in Call Centre an advantage
- Good marketing senses and aggressive in business development
- Knowledge in wide range of personal lines General Insurance products.
- Good leadership & management skills
- Able to work under pressure and deal with difficult situations in a friendly manner
- Candidates with more experience can be considered as Senior Manager Level
Interested parties please send your resume in word format with current salary, expected salary & notice period to "APPLY NOW”
***Personal data collected will be used for recruitment purposes only***
Company Info
Hong Kong Job Consulting
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