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Digital Marketing Manager, Customer Care (Life Insurance)

Hong Kong Job Consulting

  • Company Industries:Others

Job Information

  • Post Date:2024-06-23
  • Location:Sheung Wan
  • Salary:$40,000 – $55,000 per month
  • Employment Type:Full time
  • Others:Direct Marketing
    Life Insurance Business
    Digital Marketing
  • Job Function:Direct  Marketing  CRM  

Job Description

A fast-moving local Insurance Group is looking for a high-calibre Manager to drive digital business of Life Insurance Department.

 

Responsibilities:

  • Contribute to both the strategic and tactical planning of the business to achieve business growth and hit sales targets 
  • Demonstrate advanced e-sales/service techniques to team, conduct market research and customer analysis to identify sales opportunities 
  • Drive the implementation of business strategies to deliver a differentiated level service to customers 
  • Analyze customer service-related information and evaluate the results to choose the best resolutions and alternatives to customer service challenges and to identify opportunities to improve customer service 
  • Develop and maintain constructive and cooperative working relationships with key stakeholders 
  • Ensure operation procedures are in compliance with the company and regulatory requirements 
  • Develop and measure key performance indicators to determine and improve the effectiveness of all business activities 
  • Develop and drive a culture that supports coaching, developing and motivating employees to perform to their highest standards 

 

Requirements:

  • University Graduate in any disciplines
  • Rich insurance experience, preferably in Life Insurance Business
  • Pass in the Insurance Intermediaries Qualifying Examination Paper 1 & 3 
  • Excellent E-business knowledge & experience in Call Centre an advantage
  • Good marketing senses and aggressive in business development 
  • Knowledge in wide range of personal lines General Insurance products. 
  • Good leadership & management skills 
  • Able to work under pressure and deal with difficult situations in a friendly manner
  • Candidates with more experience can be considered as Senior Manager Level 

Interested parties please send your resume in word format with current salary, expected salary & notice period to "APPLY NOW”

 ***Personal data collected will be used for recruitment purposes only***

Company Info

Hong Kong Job Consulting

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