• Handle customer enquiries and services request through e-mail and phone
• Process and confirm shipment orders information
• Produce accurate report to overseas office and customers
• Handle and resolve customers’ complaints
• Prepare ad-hoc assignment from time to time assigned by Supervisor
• Occasional business trips may be required

 Requirements:

• Post-secondary education or above
• At least 1 year of customer services experience (candidates with freight forwarding or sales support experience will be advantage)
• Proficiency in computer application, especially in MS Word and Excel
• High adaptability to dynamic environment
• High threshold for paperwork and data entry
• Independent, well-organized team player with strong communication skills
• Proficiency in MS office application, particularly MS Excel and Word
• Good command of both spoken and written English and Chinese, knowledge of Mandarin is an advantage
• Immediate availability is highly preferred.

We offer an attractive remuneration package to the right candidate, including a 5-day work week, discretionary bonus, medical & dental insurance, birthday leave etc. Interested parties are invited to apply by submitting your CV with current and expected salary and date of availability by clicking "Apply Now"

All information of candidates will be treated as strictly confidential and used for recruitment purposes only.  Personal data of unsuccessful candidates will be destroyed after 12 months.