Responsibilities:

• Handle inquiries and provide helpdesk support to users on all hardware, software and sometimes training on general office software
• Assist supervisor(s) in performing hardware and software installation, configuration, procurement process and IT equipment house-keeping
• Assist in maintaining system, server, network, virtualization platform and other IT or Communication related facilities
• Assigned as a working team member in executing IT or Communication projects or tasks of the company
• Support and troubleshoot in audio/video conferences such as Cisco, Polycom device, Tencent meeting, etc.
   

Requirements:

• Bachelor’s degree in Computer Science, Information Systems or related discipline     
• Minimum 3 years' relevant experiences         
• Proficiency in MS Windows 10/11, MS 365 or Office 2019 solutions            
• Basic knowledge in Server, VMware and LAN / WAN and inter-networking equipment
• Experience with Manage Engine Endpoint Central and FireEye HX are advantageous  
• MS 365 Certificated Endpoint Administrator Associate                
• Manage Engine Certified Product Associate (Endpoint Central) / VCA preferable
• Good command of English, Chinese and Putonghua              
• Outgoing, good interpersonal skill, able to work independently and under pressure
• Teamwork and customer oriented, work closely and effectively with end users

Please visit our Career Website [www.citicpacific.com] for more information.

Interested parties may submit your application by clicking the "Quick Apply " button.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose. Applicants who are not contacted may consider their application unsuccessful. CITIC Pacific will retain the applications for a maximum period of one year during which applications may also be referred to other vacancies of CITIC Pacific Limited including its subsidiaries or affiliates.