Our client, a leading multi-national company is now seeking for high caliber candidates to join their growing team. The team provides premium customer service to fulfill customers’ needs across different financial services and wealth management products. If you are looking for a new career opportunity and challenge in financial services industry, apply now. 

Responsibilities

• Handle customers’ enquiries via various online platforms
• Identify customers’ needs and expectations, providing  financial advisory services 
• Provide one-stop service to customers for enhancing the customer engagement level
• Collaborate with internal teams to efficiently resolve customer requests and issues
• Drive internal process improvement for better customer engagement

Requirements

• High Diploma Holder, equivalent or above
• Good command of written and spoken Cantonese, English and Mandarin
• Good communication and interpersonal skills
• 1 to 2 years’ work experience
• Banking experience is not a must, fresh graduates are welcome 
•  Candidates with hotels, hospitality, concierge, lounge, club house, membership and frontline experiences are also welcome to transit your capability to new career height

Benefits

• Comprehensive training
• 18 days paid annual leave, plus additional paid leave
• Family medical and dental
• Career development opportunities
• Hybrid working
• Highly flexible, diverse and purposeful workspaces

AMS現正為一間跨國企業招聘「尊尚客戶服務主任」，無需聯絡新客戶 (cold call) ，晉升階梯清晰，具發展前景。

歡迎酒店、前線服務、高級會籍服務、後勤服務人才申請，轉職尋覓新機遇。

職責

• 解答企業尊尚客戶查詢，提供產品及服務滿足需求
• 五天工作，輪休

工作地點：油尖旺

薪酬及福利

• 月薪可達HK$20,000以上
• 惠及家人及員工醫療福利
• 具競爭力員工薪酬
• 靈活舒適工作環境 (可安排在家工作)

要求

• 香港中學會考 (HKCEE) 或香港中學文憑試(HKDSE)五科及格 (包括數學、中文或英文)，同等或以上學歷 (如副學士)
• 良好廣東話、英語、普通話會話及聽寫能力