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Technical Support Engineer (Ref: CLR2024-011)

Job Information

  • Post Date:2024-06-24
  • Location:Sha Tin District
  • Employment Type:Full time
  • Job Function:Help  Desk  IT  Support  

Job Description

Hong Kong Centre for Logistics Robotics Limited

We are Hong Kong Centre for Logistics Robotics Limited and our research focus is the development and applications of robotics and AI technologies in the logistics industry. Our centre located in Hong Kong Science Park.

We are looking for Technical Support Engineer

We rely on you to:

  • Responsible for project implementation and delivery.
  • Perform on-site hardware and software debugging, system deployment, software installation, parameter configuration, and resolve technical issues encountered during implementation.
  • Provide security training, guidance, problem-solving, and technical support to designated personnel of clients.
  • Provide after-sales service for implemented projects, collect and organize customer feedback and issues, compile them into documents, and track problem resolution.
  • Complete the writing and maintenance of relevant technical documents.

We are looking for:

  • Bachelor's degree or higher in Mechanical Design and Manufacturing Automation, Mechatronics, Electrical Engineering, Software Engineering, or related fields.
  • Minimum of 2 years of relevant industry project implementation experience, with preference given to candidates with experience in industrial vision-related projects.
  • Familiar with application software, mechanical structures, and electrical fundamentals. Proficient in C/C++ programming.
  • Proficient in electrical system wiring and debugging operations, capable of independently disassembling and assembling product mechanical structures.
  • Passionate about the machine vision industry with strong work enthusiasm and self-motivation.
  • Excellent communication and expression skills, able to cooperate with on-site personnel.
  • Willingness to undertake long-term business trips.

We offer:

  • 14 days annual leaves
  • Medical insurance
  • Friendly working environment and working culture

We are an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

In the meantime, we would like to invite you to visit our career pages on LinkedIn [link removed].

If you are interested, send us your resume by clicking “Apply”.

Company Info

Hong Kong Centre for Logistics Robotics Limited

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