PCCW Global is a leading international communications service provider, offering the latest mobility, voice and data solutions to multinational enterprises, telecommunications partners, cloud and application service providers. With a network footprint reaching over 3,000 cities in 160+ countries across 5 continents, our truly global coverage combined with local on-the-ground knowledge has helped us build best-in-class global connections linking Africa, the Americas, Asia Pacific, Europe and the Middle East.

About Console Connect by PCCW Global

Console Connect by PCCW Global is a platform for the Software Defined Interconnection® of applications and infrastructures. It allows users to self-provision private, high-performance connections among a global ecosystem of enterprises, networks, clouds, SaaS providers, IoT providers and applications providers.

Console Connect is the only digital platform that is underpinned by one of the world’s largest private networks and a Tier 1 global IP network that is ranked in the top 10 for IPv4 and IPv6 peering, delivering higher levels of network performance, speed, and security to meet the digital needs of today’s interconnected users and communities.

Responsible for providing network services and planning of voice services

 Job Responsibilities: 

• Discuss with different BUs (e.g. PCCW, PCCW Mobile, PCCWG Wholesale Voice, etc) and major customers to understand their requirements and suggest solutions, e.g. determine on which platform the solution should be implemented, comparison on the pros and cons for each solution, etc.
• Convert user’s functional requirements into technical specification and discuss with vendors for solutions.
• Prepare technical specification or Request for Proposal (RFP) or Request for Information (RFI) to suppliers and prepare technical analysis, cost analysis and recommendation on major projects for senior management approval
• Participate in technical discussion with suppliers to clarify our requirements and supplier’s queries.
• Monitoring the solution delivery schedule, preparation & execution of acceptance test plan, implementation plan and migration plan.
• Discuss and review test plan for hardware / software and application upgrade with vendors and internal departments, coordinate resources for the execution of test plan and review results in order to determine if the upgrade will be implemented in the live system
• Prepare implementation guidelines for new services to operation groups
• Maintain regular contact with different vendors and market awareness in order to keep track of the trend of the latest technology and services 
• Assist supervisor to prepare the AOP at the end of each year and exercise budget control to make sure that the expenditure falls within the budget.
• Identify critical components and provision resilient plans to guarantee the service continuity
• Perform voice Network engineering, planning and capacity dimensioning
•  Discuss with other parties such as ISP/MPLS provider and internal IT department regarding the network connectivity issues of our voice equipment/sites

The successful candidate will have:

• Minimum qualification of a Bachelor Degree in Electrical / Electronic Engineering or related discipline but a Master Degree in related discipline is definitely an advantage
• Minimum 20 years relevant working experience in telecom industry with minimum 10 years of working experience in telecom operator company and minimum 5 years in managerial position 
• Certification of CCNA/CCNP and good knowledge of Cisco equipment like catalyst switches, firewall and routers.
• Good knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud 
• Proven track record in deployment and/or development of telecom voice services in particular international voice services, (e.g. IDD and ITFS) and number portability, 
• Strong technical skill sets in network planning, network monitoring and equipment dimensioning for VOIP network
• Familiar with different protocols, e.g. SIP, SIP-I, IPSec, TLS, ENUM, IP, etc. as well as class 4 switches are mandatory
• Familiar with Oracle Session Border Controller/Session Router, Least Cost Routing, server installation and server-side scripting
• Team orientated person, with a focus on international telecom business. Candidate must be prepared to work irregular hours, having meetings with Europe and Americas regions in order to support these business units
• Good command in oral and written English, with strong inter-group action and communication skills with different international groups
• Experience in managing overseas carriers, key customer accounts, solid documentation and presentation techniques