Company Background

Established in January 2020, the Travel Industry Authority (TIA) is a statutory regulatory body established under the Travel Industry Ordinance (Cap. 634) (Ordinance). It is primarily responsible for the licensing and regulation of TA, TG and TE. TIA is also responsible for promoting the integrity, competence and professionalism of the travel industry practitioners and regulating shops that inbound tour groups are arranged to patronise. In addition, it is responsible for managing the Travel Industry Compensation Fund which provides protection for outbound travellers purchasing outbound packages.

Members of TIA are appointed by the Chief Executive in accordance with the Ordinance. TIA is to consist of the Chairman, the Vice-chairman (the Commissioner for Tourism) and not more than 28 ordinary members from various sectors of Hong Kong.

With the implementation of the new regulatory regime under the Ordinance, TIA takes over the regulatory and licensing functions from the Travel Industry Council of Hong Kong and former Travel Agents Registry.

Key Responsibilities:

Reporting to the Manager (Human Resources & Administration), the incumbent will assume the following:

1. Provide secretariat support to the Board and committees of the Travel Industry Authority
2. Prepare meeting agendas, minutes and Board papers 
3. Assist in devising, implementing and reviewing policies and procedures and update the relevant documents whenever necessary
4. Assist in handling human resources matters, including recruitment and orientation, training, employee relations, compensation and benefits, leave administration, payroll and budget preparation etc.
5. Assist in handling general office administration matters and support operation of the reception counter whenever necessary
6. Perform any other duties as assigned by supervisors 

Requirements:

1. Holder of a university degree with no less than 4 years of work experience, or holder of a Higher Diploma/Associate Degree with no less than 6 years of work experience 
2. Experience in board/committee secretariat work and human resources would be an advantage
3. Good communication and problem solving skills 
4. Good command of written and spoken English and Chinese. Proficiency in Putonghua would be an advantage
5. Detail oriented, responsible, self-motivated, well-organized, meticulous, multitasked, and works well under a variety of timelines
6. Immediately available is highly preferred

To Apply:

An application with a full curriculum vitae, quoting the job reference should be sent to Travel Industry Authority by pressing "Apply Now" button or by submitting it in person or by post to the following contact address: Human Resources & Administration Section, 8/F, South Island Place, 8 Wong Chuk Hang Road, Wong Chuk Hang, Hong Kong. The closing date for application is 1 July 2024. Applicants not invited for interview within 8 weeks from the closing date may consider their applications unsuccessful.

Personal data provided by job applicants will only be used for job application processing. All personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.

This employment with the Travel Industry Authority shall be with a fixed term of three-year contractual period. The offer of further employment beyond the Term will be solely at the discretion of the Travel Industry Authority.

Fringe benefits for the successful applicant include the 15% contract-end gratuity, five-day work week, leave, medical insurance, life insurance and dental benefits as well as the employees’ benefits entitled under statutory obligations.

TIA is an Equal Opportunities Employer.