IT Support (Fresh Graduate Welcome)
The Wharf Group
- Company Industries:Others
Job Information
- Post Date:2024-06-29
- Location:Tsim Sha Tsui
- Employment Type:Full time
- Others:Support on network, system & soft/hardware
Helpdesk services & solutions to users - Job Function:Help Desk IT Support
- Benefits:15 days AL + medical + discretionary bonus
Job Description
Founded in 1886 with Hong Kong as its base, The Wharf (Holdings) Limited (Stock code: 0004) is the 17th company incorporated in Hong Kong and a premier company with strong connection to the history of Hong Kong. As one of the 30 constituent stocks in the original Hang Seng Index since more than 50 years ago, Wharf is backed by a long standing mission of “Building for Tomorrow” and has a proven track record in management and execution.
Join our winning team and make a difference in your career !
Responsibilities :
- Perform daily technical support on desktop, network, system, software and hardware
- Set up computers and install software for various applications and programs
- Provide helpdesk support and solutions to users
- Handle helpdesk documentation and reporting, liaise with relevant parties to troubleshoot and report on problems and incidents
- Work on staggered hours to provide proper user support
- Timely respond and handle urgent business requests during normal and non-office hours with company-assigned facilities including phone and laptop
Requirements :
- Diploma or above in Computer Science or related disciplines with MCSE / CCNA qualification preferred
- At least 1 year’s experience in supporting MS Windows and Office applications and desktop hardware
- Experience in LAN, H3C and CISCO equipment support is preferred
- Self-motivated, hardworking with good interpersonal and task management skills
- Well organized and able to work independently under pressure and tight deadlines
- Good command of spoken and written English and Chinese
Interested parties, please click "Apply" button to submit your full resume to our Company’s recruitment platform.
We offer competitive remuneration, 5-day work week, 15 days annual leave, discretionary performance bonus, employer’s voluntary contribution to MPF and medical plans covering spouse and children to the successful applicant.
We are an equal opportunity employer and invite applications from all qualified candidates.
For further information of The Wharf Group and its policies, please visit our website: www.wharfholdings.com
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