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Assistant Marketing Manager (Call Centre Team)

Job Information

  • Post Date:2024-06-28
  • Location:Tsing Yi
  • Employment Type:Full time
  • Others:Monitor channels performance with company KPIs
    Perform program launch, logistics & analysis
    Solid telecom relevant exp
  • Job Function:Direct  Marketing  CRM  

Job Description

Hutchison Telecom Hong Kong is a leading digital operator in Hong Kong, committed to channelling the latest technologies into innovations that set market trends and steer industry development. We offer diverse and advanced mobile services under the 3, SUPREME, MO+ and SoSIM brands in the consumer market, and are dedicated to developing enterprise solutions in the corporate market under the 3Business brand. 

We are currently recruiting exceptional candidates to join our team as we enter the digital era powered by advanced 5G tech. To learn more about us, visit  www.hthkh.com.

 

Responsibilities:

  • Consolidate and analyze customer behavioral data, generate insights for offer planning.
  • Work closely with Call Centre on the implementation and progress review.
  • Measure, report and analyze marketing program effectiveness, keep track of in-base performance with company KPIs.
  • Rollout and formulate the retention / upsell strategy.
  • Work with cross-functional departments for various marketing campaigns, performing quality checking and measuring the program effectiveness.
  • Collect market intelligence on competitors' offer.
  • Support ad hoc assignments and projects.


Requirements: 

  • Degree holder in Marketing, Quantitative Analysis, Business Studies or related disciplines.
  • At least 6 years' relevant experience in telecom, banking or insurance products and with 2 years supervisory is preferred.
  • Skills of customer segmentation and data analysis would be an advantage.
  • Strong in numerical sense, detail-oriented and self-motivated.
  • Good communication, interpersonal and presentation skills.

 

Apart from competitive remuneration package and exciting opportunity for career development within the Group, we provide attractive employee benefits such as free company shuttle, free company SIM card and preferential SIM plan offers, comprehensive medical & insurance schemes, as well as full range of other employee well-being provisions. 

 

Interested parties, please apply with full resume, present and expected salary, by clicking “QUICK APPLY” or eMail: [email protected]

 

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in the strictest confidence and handled confidentially by authorised personnel for recruitment-related purposes only within the CK Hutchison Group of companies. The personal data of unsuccessful applicants will be destroyed after the recruitment exercise pursuant to the requirements of the Personal Data (Privacy) Ordinance in Hong Kong.

Company Info

Hutchison Telecommunications (Hong Kong) Limited

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