Responsibilities:

• Coordination among external customer and internal customer (i.e. Sales, Operations and Finance) to satisfy customers’ needs.
• Ensure service standards are met by providing excellent accessibility levels to key customers
• Assist sales personnel to manage and maximize business opportunities and customer retention opportunities available during the handling process. 
• Act as the deputy of the Assistant Customer Service Manager
• Work independently in handling all Customer Service aspects and all business issues globally with support from team.

Requirements:

• Form 6 or above, tertiary educated preferred
• Min.3 years of experience in freight forwarding/logistics field 
• Familiar with I/E process, shipping document and Incoterms, preferred to have DGR certificate
• Pleasant personality with excellent customer service and communication skills
• Good verbal and written communication in English and Chinese with fair Mandarin
• Proficient in MS Word and Excel

If you are interested in the career opportunity stated above, please send your application letter and resume stating full details of your background, references and expected salary to us.

Personal data collected will be used for recruitment purpose only.

Our data processing are compliant with data protection regulations. To learn about GEODIS Privacy Policy or exercise your rights, go to http://geodis.com/dp/recruitment-privacy-policy