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Branch Service Manager

Job Information

  • Post Date:2024-06-27
  • Location:Central
  • Employment Type:Full time
  • Others:Branch Operation
    Risk Management
    Customer Service
  • Job Function:Banking  -  Retail  Branch  

Job Description

Job Responsibilities

  • Oversee daily operations of branch
  • Ensure all operations are carried out in a proper manner and full compliance with the Bank’s policies and procedures and regulatory requirements
  • Ensure high quality of service is accurately and efficiently provided to customers
     

Job Requirements

  • University graduate
  • Minimum 8 years of experience in branch operations, of which at least 3 years at supervisory level
  • Familiar with general consumer banking products and services, banking practices, relevant banking ordinances and regulatory requirements
  • Qualifications of IIQAS and HKSI
  • Good communication, interpersonal and supervisory skills
  • Good command of spoken and written English and Chinese including Putonghua
  • Candidate with less experience will be considered for the position of Counter Service Manager/ Officer

Company Info

Industrial and Commercial Bank of China (Asia) Limited

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