Responsibilities 

• Schedule services appointments and dispatch services technicians to customer location.
• Admin for existing accounts, manage portfolio lists.
• Coordinate with services technicians to ensure timely arrival and completion of services appointments.
• Monitor services progress and provide updates to customers as needed.
• Maintain accurate records of service requests, appointments, and customer interactions.
• Monitor the services being provided and stay up to date on any services being introduced or discontinued.

Requirements

• Tertiary education with 1-2 years of related experience preferred
• Good PC skills including MS Word, Excel
• Good command of English and Chinese
• Self-motivated, diligent and able to work under pressure
• Team player with good interpersonal and communication skills
• Immediate available is highly preferable